Privacy Policy for UKBUSINESS.AI Limited
1. Introduction and Scope
This Privacy Policy outlines how UKBUSINESS.AI Limited (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you use our online consultancy services. This policy applies to all users of our website and services, including premium subscribers. We are committed to protecting your privacy and complying with all applicable UK privacy laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Types of Data Collected
We collect the following types of personal data:
– Contact information (e.g., name, email address, phone number)
– Account credentials
– Payment information
– Usage data and analytics
– Communication records
– For premium subscribers: Business information
3. How Data is Collected
We collect data through:
– Direct provision by you when creating an account or using our services
– Automated technologies such as cookies and similar tracking technologies
– Third-party sources, where permitted by law
4. Purpose of Data Collection and Use
We collect and use your personal data for the following purposes:
– Providing and improving our consultancy services
– Processing payments and managing accounts
– Communicating with you about our services
– Analysing usage patterns to enhance user experience
– Complying with legal obligations
For premium subscribers, we collect business information solely for the purpose of providing tailored consultancy services. This business information will not be shared with any third parties and will not be used to train AI models.
5. Data Storage and Security Measures
We implement appropriate technical and organisational measures to protect your personal data, including:
– Encryption of sensitive data
– Regular security assessments
– Access controls and authentication measures
– Employee training on data protection
Your data is stored on secure servers located in the UK or within the European Economic Area (EEA).
6. Data Sharing and Third-Party Disclosure
We do not sell your personal data. We may share your data with:
– Service providers who assist in our operations (e.g., payment processors)
– Legal and regulatory authorities when required by law
Premium subscribers’ business information is never shared with third parties.
7. User Rights Under UK Privacy Laws
Under the UK GDPR and Data Protection Act 2018, you have the right to:
– Access your personal data
– Rectify inaccurate data
– Erase your data (the “right to be forgotten”)
– Restrict processing of your data
– Data portability
– Object to processing based on legitimate interests
– Withdraw consent at any time
To exercise these rights, please contact us using the information provided in Section 10.
8. Cookie Policy
We use cookies and similar technologies to enhance your browsing experience and analyse website usage. You can manage your cookie preferences through your browser settings. For more information, please refer to our separate Cookie Policy.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, via email.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
UKBUSINESS.AI Limited
Office One,
1 Coldbath Square,
Farringdon,
London,
EC1R 5HL
Email: support@ukbusiness.ai
11. Legal Basis for Processing
We process your personal data based on the following legal grounds:
– Consent: Where you have given explicit consent for specific purposes
– Contractual necessity: To fulfil our contractual obligations to you
– Legal obligation: To comply with applicable laws and regulations
– Legitimate interests: Where processing is necessary for our legitimate business interests, balanced against your rights and freedoms
12. International Data Transfers
While we primarily store and process data within the UK and EEA, some of our service providers may be located outside these areas. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office.
13. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. The criteria used to determine our retention periods include:
– The duration of our ongoing relationship with you
– Legal obligations to retain data for certain periods
– Potential for future legal claims related to our services
14. Data Breach Notification
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will:
1. Notify the Information Commissioner’s Office without undue delay and within 72 hours of becoming aware of the breach
2. Inform affected individuals promptly, describing the nature of the breach, likely consequences, and measures taken to address the breach
15. Compliance with UK Privacy Laws
UKBUSINESS.AI Limited is committed to complying with all relevant UK privacy laws, including:
– UK General Data Protection Regulation (UK GDPR)
– Data Protection Act 2018
– Privacy and Electronic Communications Regulations (PECR)
We regularly review and update our practices to ensure ongoing compliance with these regulations.
16. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
17. Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that would produce legal effects or similarly significant impacts on our users.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.